Returns & Exchanges
At Interior Secrets, we want you to love your home; if your new furniture isn't the perfect fit, you can return your items within 30 days of delivery for a refund or store credit. Please ensure all items are in their original packaging and unassembled to qualify for a successful return process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Approval & Documentation
Our customer care team will review your request within 48 hours and provide a Return Authorization number and shipping instructions.
Pack & Ship
Securely pack the items in their original boxes and arrange for pick-up or drop-off using our discounted carrier labels.
Quality Check & Refund
Once our warehouse inspects the returned furniture for quality, we will issue your refund or store credit minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing