Frequently Asked Questions
Everything you need to know about bringing designer style into your home.
How much does shipping cost for furniture items?
Shipping costs are calculated at checkout based on the dimensions, weight, and delivery postcode of your order. We offer competitive rates and occasional flat-rate shipping promotions for metro areas.
What is your return policy if I change my mind?
We offer a 30-day change of mind return policy for most items, provided they are in original packaging and unassembled. Please note that return shipping costs and a restocking fee may apply.
Can I see your furniture in person before purchasing?
Yes, Interior Secrets has physical showrooms in Melbourne where you can experience the quality and comfort of our curated collections firsthand before making a purchase.
Do you offer assembly services for large furniture?
While most of our items are designed for easy self-assembly, we do offer premium 'White Glove' delivery services in select metro areas which include professional assembly and packaging removal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible interest-free payment options including Afterpay and Zip Money.
Are your products covered by a warranty?
All Interior Secrets products come with a standard 12-month manufacturer's warranty against defects in materials and workmanship to ensure peace of mind with your investment.